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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,746 ratings
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Problems in the last 24 hours in Cupertino, California
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Cupertino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Cupertino, Santa Clara County, California
The most recent Comcast Xfinity outage reports came from the following cities:Palo Alto, San Jose, Sunnyvale, Los Altos, Santa Clara, Mountain View, Redwood City, Milpitas, Fremont and Portola Valley.
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| City | Problem Type | Report Time |
|---|---|---|
 Palo Alto | Wi-fi | |
| San Jose | TV | |
| San Jose | Internet | |
| San Jose | Internet | |
| Sunnyvale | Wi-fi | |
| San Jose | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Cupertino, California
Latest outage, problems and issue reports in Cupertino and nearby locations:
- I want food and freedom🇭🇰🇺🇸😷 (@akumajunwei) reported fromSan Jose, California
Bruh it's 2019 how am I still getting dropped from league games**** #Comcast #comcastoutage
- Cy (@_ByCyril) reported fromSan Jose, California
December 7, 2019. Please please please Comcast, if you need to do something, do it BEFORE or AFTER that day! PG&E, get your sh*t together! #RuizJoshua2
- Cy (@_ByCyril) reported fromSan Jose, California
I’m really bummed right now. I’ve been looking forward to the #WilderOrtiz fight then Comcast had an outage then PG&E decided to screw us over with equipment issues - all in one night. 😭😭😭
- Dindo Santella (@Th3Papel) reported fromSan Jose, California
And insomnia strikes again.... Great thing @comcast is down for some reason. It really makes the night go by suuuper fast...
- ellen teapot 🏳️⚧️ (@asmallteapot) reported fromCampbell, California
@steveriggins I genuinely appreciate your constant reminders that Comcast really is terrible and it’s not just me. Got home to a dead connection, again.
- Dan (@danswett) reported fromMountain View, California
@comcast @Xfinity service is down in Mountain View, CA and has been since the middle of the night. #comcastoutage
- ※ (@_CyborgSandwich) reported fromSan Jose, California
Comcast some ass bruh wtf
- Guy Churchward (@guychurchward) reported fromSanta Clara, California
Never thought its possible to live <10 miles from Silicon Valley and be held hostage by @PGE4Me... Like being transported back to the dark ages ! .. Have solar and they wont let me use it, have a generator but they also shut off internet (@comcast) and the cell towers (@ATT) !
- Bernard Mel (@Bernard_Mel) reported fromSan Jose, California
@Xfinity can’t seem to talk to an agent.. I’m just trying to get Filipino channel to work for my mom cause she’s going off !! Help😭
- Antony (@ACFromNorfolk) reported fromSan Jose, California
@Xfinity must be having a bad night because my WiFi is buffering a LOT today, which I REALLY don't need after being at work all day
- shay against the machine (@sharkyire) reported fromSan Jose, California
PS @Xfinity your service sucks. I only tolerate you bc you're the only provider that has 1GB internet speed where I live. Kinda like I tolerate @PGE4Me - I don't have a choice. The moment I do, I'm jumping ship.
- M A Y R A. G🌹 (@mamacitam92) reported fromSan Jose, California
DAWG **** COMCAST. my sh*t loses connection every ****** 30 minutes wtf man
- Chris (@RoxyCat4) reported fromRedwood City, California
@comcastcares any idea when service will be restored to Half Moon Bay, CA zip 94019. It's been down all day and night.
- Sam McGuinn (@samclam23) reported fromSan Jose, California
Dafuq @Xfinity my internet has been out all day. We received zero notification AND no communication on when the service will come back online. I know @PGE4Me is ******* all of us but you can route traffic to unaffected access points. #comcastoutage
- Brooke Rodriguez (@drizzzy_b) reported fromSan Jose, California
@Xfinity wth is going on with this outage in San Jose!!!!!!!!!! The time it’ll be fixed keeps changing and it’s almost been 24 hours.
- Jaymez (@rojas2524) reported fromSan Jose, California
@Xfinity what's up with the internet outage in the 95126
- Christoph Wertz (@christoph_wertz) reported fromPalo Alto, California
@Xfinity @comcast I just had such a *HORRIBLE* experience canceling service at a property I haven’t lived at for 3 months that I *WON’T* be transferring service from @CenturyLink to you from one of my other properties. Hope your horrible approach to customer service is worth it.
- W. Robles (@willeyy100) reported fromSan Jose, California
Bruh i dead ass just lost internet wtf!!!!! @Xfinity
- Alex (@AZeeee123) reported fromSan Jose, California
My mom gon ***** at me waking me up when she gets home knowing I work in IT telling me to fix the damn internet. Like man switch to att or something **** Comcast 🤨😒😒
- RayRaySaysHi 🚀 (@RAYRAYsaysHI) reported fromSan Jose, California
.@comcastcares there’s a mistake on my bill, keeping with tradition and I need you to fix it
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- ThinPayaso (@Javier95Molina) reported
Never thought I’d say this… but @Xfinity is trash internet.
- no. (@__xNOEL) reported
I swear if xfinity decides to have an outage while I’m watching Euphoria I might fight them.
- RiaRia (@RiaDaWriter) reported
@Xfinity has the worst customer service on the planet!!
- Andy Gilleand (@morphinapg) reported
Apparently when a TV channel is outputting stereo, the Xfinity box will still output a 5.1 signal with audio only in the front left and right speakers, rather than sending a stereo signal and allowing your surround system to extract the center channel for clearer dialogue.
- Roberta Lopez Hoskins (@HoskinsLopez) reported fromPollock Pines, California
@RoxieKat @Xfinity @comcast My service has been out for 14 days! I feel your pain.
- Justin chef tyler (@CHEFj510) reported
Let me get this striaght. So I'm in PITTSBURGH PA and I cant watch the CLEVELAND cavs play the warriors on @NBATV. How stupid. @Xfinity #dobetter like why tho? Dont get it.
- Andrew Cholagh (@AndrewCholagh) reported
@XFINITY I'm about to cancel my Xfinity!!! My friend got a way better deal than me!!! @comcastcares
- Grassy Knoller (@Blair_Langmuir) reported
@e_asherah I'm sure Xfinity are crapbut it's likely quite safe around a fallen internet cable with less than 5 volts - similar to a flashlight batteryNot the same as a power line
- MRKN KNIGHT (@GorgoKnight) reported
@gorboob @Xfinity You got the taco truck Im down
- John Hartsfield (@JackmoveJohnny) reported
Tell the Xfinity dude I'ma streamer and my internet is ****** "that new God of War looks pretty badass, right?". I wanted to scream FAM FIX MY CONNECTION, but dude was cool and actually understood what a streamer was. Hopefully have it fixed by Friday at latest.
